Better Care Through Coordination
Organizations lose productivity and incur unnecessary medical spend when employees miss work due to preventable health issues or choose higher‑cost care settings such as the emergency department. Care coordination reduces these disruptions by guiding employees to the most effective and cost‑efficient care options.
Our team provides proactive, personalized support to help employees understand their benefits. The top 10% of benefit users account for an estimated 70% of health care costs for organizations. We help people navigate decision-making and access the right level of care — at the right time, in the right place.
Core Support Model
Care coordination focuses on:
- Connecting employees to the most appropriate care setting, resources and community support
- Addressing social determinants of health and resolving barriers that impact care choices and outcomes
- Educating employees on benefit navigation and the right site of care for their specific needs
- Integrating seamlessly with ThedaCare At Work services, creating a smarter, more connected approach to employee health
Support Delivery
- Benefit education to help employees make informed decisions before seeking care
- Outreach following a care event to reinforce more cost‑effective options for future needs
- Targeted engagement with top utilizers to prevent avoidable patterns of high-cost care
Outcomes
With consistent, proactive coordination:
- Employees remain healthier, receiving timely, appropriate care and support
- Medical costs decrease, driven by reduced emergency department use and improved site-of-care decisions
- Productivity improves as employees experience fewer care delays and avoid unnecessary time away from work
