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employee assistance program

Employee Assistance Program (EAP)

Employee Health Matters

Call a member of our EAP team for a referral to a qualified provider in your area.

800.236.3666 Learn More

Protecting Your Greatest Asset

Your team members are your greatest asset, and protecting their well-being is vital to your organization’s future. Happier, more productive employees incur far lower mental health costs resulting in reduced absenteeism, better focus, and higher performance at work. The need for mental and emotional care to improve well-being continues to be a leading concern for organizations, however, due to cost and lack of access to care.

ThedaCare At Work EAP improves your team members’ well-being by offering prompt access to counseling to help resolve mental, emotional, and personal struggles and achieve work-life balance. We’re able to help employers improve overall employee health through:

Assess and Treat Model

  • In-person and telephonic counseling services
  • Conducting initial counseling visits within three days of receiving request, 97% of the time
  • Achieving two times the national average for EAP utilization


  • Local team of ThedaCare At Work counselors who know our region
  • Vast experience in EAP-specific counseling setting
  • Sensitivity to health care culture and needs of system management


  • Direct access to Account Representative and Counseling Team
  • Immediate response
  • Proactive and targeted promotional campaign year-round


  • 97% case resolution rate
  • 93% improved emotional state reported by employee
  • 86% job performance improvement reported by employee

Available Services

The ThedaCare Employee Assistance Program (EAP) provides readily available, effective counseling services to employers and their workforce when they need them. Many times, EAP services are a person’s first exposure to professional mental and emotional health care, and our staff work to make all people feel relaxed, welcome and respected. We educate employers and their workforce about how and when to use our services.

EAP Counseling Services

  • Addictions
  • Alcohol or drug abuse
  • Anger management
  • Behavioral and emotional disorders
  • Crisis intervention
  • Depression and anxiety
  • Elder/adult caregiving
  • Grief or loss
  • Infertility and adoption
  • Information and referrals
  • LGBTQ+
  • Marital or relationship conflict
  • Parenting or family
  • Self-improvement
  • Stress management
  • Workplace conflict

Services for Supervisors and Managers

  • Formal referrals to the EAP
  • Critical incident stress management
  • Supervisory education and training
  • EAP program awareness
  • Back to work meetings
  • Terminations meetings
  • Grief and loss meetings
  • Orientations

Corporate Counseling Services

  • Mediation
  • Team enhancement
  • Conflict management
  • Coaching
  • Work area assessment
  • Change management
  • Organizational change

Healthy Workplace Training

  • Workplace Violence
  • Harassment
  • Substance abuse
  • Diversity in the workplace
  • Dept. of Transportation supervisor training
  • Dept. of Transportation employee training
  • Team communications
  • Grief in the workplace
  • Leadership skills

Meet Your EAP Counselors