Payment Options
If you’ve received a bill from ThedaCare, you have options. We welcome the opportunity to assist you in finding the option that works for you.
Standard Hospital Charges & Cost Estimates
Review standard charges for each inpatient and outpatient service and item provided by the hospital. Use the Cost Estimate tool for a price estimate on over 300 services with standard prices to better understand healthcare services and cost of care.
Financial Assistance
improving the health of our communities. Caring Hearts, our financial assistance program, is designed to help patients who are unable to pay for medically necessary medical services. The Caring Hearts program will reduce or eliminate the patient bill if eligibility criteria are met.
No Surprise Billing
When you get emergency care or are treated by an out-of-network provider at an in-network hospital or ambulatory surgical center, you are protected from balance billing. In these cases, you shouldn’t be charged more than your plan’s copayments, coinsurance and/or deductible.
Contact Us
We’re here to help with your billing and payment questions. Contact us by:
- Emailing customersupport@thedacare.org
- Calling our Customer Support staff at (800) 236-4102
