Virtual Care
Get care from home with ThedaCare's virtual health services. Secure, convenient, and available daily.
Your Care, From Anywhere
Get the care you need, when you need it. Choose from on-demand video visits, video appointments, or online care requests, all designed for your convenience.
Not sure which option is right for you? ThedaCare offers three types of virtual care for patients 6 months and older, depending on your condition. Explore Video Visits and eVisits below to find your perfect match.
On-Demand Video Visit
Get care fast for minor illnesses and injuries without an appointment.
Available 24/7
*Coming Soon
Schedule Video Visit
Talk face-to-face with your provider by video for non-emergency concerns.
7 a.m. to 7 p.m. daily
Video Visits
ThedaCare offers flexible video visit options to fit your needs, whether you want to connect instantly with the first available provider or schedule a face-to-face appointment with your trusted care team. Both services are secure, convenient, and accessible from your smartphone, tablet, computer, or any web-enabled device with a camera, for patients 6 months and older.
On-Demand Video Visit — See a Provider Now
Connect with the first available ThedaCare provider for common conditions like colds, rashes, allergies, pink eye, and more. No appointment needed. Available 24/7.
On-Demand Video Visits let you see a trusted provider anytime, day or night, with no scheduling required.
On-Demand Video Visits are the best option if:
- You are a new or existing ThedaCare patient
- You want to connect with the first available provider
- You have a minor illness or injury
- You need care right away, day or night
- You prefer not to make an appointment
*Coming Soon
Schedule Video Visit — Meet with your ThedaCare Provider
Talk face-to-face with your preferred provider for COVID-19 symptoms or other health concerns. Book your appointment from 7 a.m. to 7 p.m. daily.
At this time, we also offer Urgent Care Video Visits for certain conditions, giving patients the opportunity to speak to the first available care provider between 7 a.m. to 7 p.m. Monday–Sunday.
Scheduled Video Visits are the best option if:
- You are an existing ThedaCare patient
- You would like to speak face-to-face with your provider
- Your symptoms are mild to moderate
- You have an urgent care need
- You prefer to have an appointment
eVisits
Complete a quick online questionnaire and get a personalized treatment plan within 2 hours.
eVisits provide existing ThedaCare patients easy access to a customized treatment plan or recommendation from an experienced ThedaCare provider, all from their computer or smartphone. Patients are guided through a simple questionnaire and will receive a response within 2 hours of completion.
Standard operating hours are 7 a.m. to 7 p.m. Monday–Sunday. Requests submitted outside of these hours will receive a response the following day.
eVisits are the best option if:
- You are currently a ThedaCare patient or have visited ThedaCare within the past three years
- Your symptoms are mild to moderate
- You do not immediately need to speak with a provider face-to-face
- You would like a convenient, personalized care plan without making an appointment
Easy Online Scheduling for Labs & Mammograms
Schedule your labs or mammogram quickly with MyThedaCare, wherever you are.
- No waiting on the phone
- More efficient than walk-ins
- Easily schedule recurring labs
- More than 14 convenient ThedaCare locations
How to schedule:
- Log on to your MyThedaCare account
- Go to Visits > Schedule An Appointment
- Select Labs or Mammogram
- Answer a few questions to choose the best date, time and location for your lab appointment
If your lab(s) require special preparation, you will be prompted to schedule by phone.
If you are having difficulty accessing MyThedaCare or the MyChart mobile application, please call (877) 259-6180.
ThedaCare At Work Employer Clinics
Conveniently located throughout the communities we serve, ThedaCare At Work clinics offer high-quality, affordable care with little to no out-of-pocket costs for many services. They’re a smart first stop for urgent, acute, and primary care needs — helping individuals stay healthy while supporting a shared commitment to keeping health care accessible and affordable.
Learn more about our onsite services
Schedule an appointment on MyThedaCare
Virtual and in-person appointments available
Using MyThedaCare:
- Log in to your MyThedaCare account
- Click “Schedule an appointment”
- Select “Employer Clinics”
- Select your employer
- Choose your employer type
- Select your desired clinic location
- Click on the provider/service you seek
- Verify demographic and insurance information
- Verify appointment date and time
- Under comments, add any more info on your reason for visit (be specific)
- Click “Schedule”
