Virtual Care & Online Scheduling
Your Care, From Anywhere
No matter where you are, care is just a click away. Schedule a video visit, care request or appointment online with our convenient virtual health services.
Virtual Visit Options
ThedaCare is proud to offer two forms of virtual care to provide you with a safe and convenient experience for those 6 months and older depending on the condition. Learn more about our Video Visits and eVisits below.
Video Visits
Easily accessible from your computer or smartphone, Video Visits enable patients to discuss symptoms of COVID-19 and other concerns directly with their preferred care provider from the comfort of their own home. Video Visits are accessible through any web-enabled device with a camera and are made by appointment with your provider.
We also offer Urgent Care Video Visits for certain conditions, allowing patients the opportunity to speak to the first available care provider between the hours of 7 a.m. to 7 p.m. Monday–Friday and from 8 a.m. to 5 p.m. Saturday and Sunday.
Video Visits are the best option if:
- You are a new or existing ThedaCare patient
- You would like to speak face-to-face with a provider
- Your symptoms are mild to moderate
- You prefer to have an appointment
- You have an urgent care need
eVisits
eVisits provide existing ThedaCare patients easy access to a customized treatment plan or recommendation from an experienced ThedaCare provider, all from their computer or smartphone. Patients are guided through a simple questionnaire and will receive a response within 2 hours of completion.
Standard operating hours are Monday–Friday 7 a.m. to 7 p.m., Saturday and Sunday 8 a.m. to 5 p.m. Requests submitted outside of these hours will receive a response the following day.
eVisits are the best option if:
- You are currently a ThedaCare patient or have visited ThedaCare within the past three years
- Your symptoms are mild to moderate
- You do not immediately need to speak with a provider face-to-face
- You would like a convenient, personalized care plan without making an appointment
Easy Online Scheduling for Labs and Mammograms
Quick and easy access wherever you are.
- No waiting on the phone
- More efficient than walk-ins
- Easily schedule recurring labs
- More than 14 convenient ThedaCare locations
Here’s How:
- Log on to your MyThedaCare account
- Go to Visits, Schedule An Appointment
- Choose Labs or Mammogram
- Answer a few questions to choose your best date, time and location for your lab appointment
If your lab(s) require special preparation, you will be prompted to schedule by phone.
Choose the option that best suits your needs
If you are having difficulty accessing MyThedaCare or the MyChart mobile application, please call (877) 259-6180.
24/7 Mobile Access
Quality care is at your fingertips. Access virtual health care services from your browser or smartphone via the MyChart App, available in the Apple and Google Play stores.
