eVisits

Care From the Comfort of Home

eVisits enable existing ThedaCare patients to quickly get a customized treatment plan or recommendation from an experienced ThedaCare provider. Enjoy the safety and convenience of quality treatment from wherever you are on your computer or smartphone.

eVisit online care requests are available 24 hours a day, 7 days a week. Patients are guided through a simple questionnaire and will receive a response within 2 hours of completion.

Standard operating hours are Monday–Friday 7 a.m. to 7 p.m., Saturday and Sunday 8 a.m. to 5 p.m. Requests submitted outside of these hours will receive a response the following day.

Start eVisit

eVisits are the best option if:

You are currently a ThedaCare patient or have visited ThedaCare within the past three years
Your symptoms are mild to moderate
You do not immediately need to speak with a provider face-to-face
You would like a convenient, personalized care plan without making an appointment

How eVisits Work

eVisits require a MyThedaCare account. If you are an existing patient but do not have a MyThedaCare account, click here. If you need assistance accessing your MyThedaCare account please call (877) 259-6180.

To begin your eVisit

Login into your MyThedaCare account.
Select menu.
Select eVisit to begin your treatment.

eVisit FAQs

Explore some of our Frequently Asked Questio ns related to eVisits.

Billing information

eVisits performed by a Physician or Advanced Practitioner are billed to a patient’s insurance at a flat rate of $40.00, with the patient responsible for the out-of-pocket amount based on the benefits applied by their insurance company.