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July 10, 2024

ThedaCare Receives 2024 HFMA Map Awards for High Performance in Revenue Cycle for the Fourth Year in a Row

Enhancing Care and Patient Experience through Responsible Financial Performance

ThedaCare has been named a recipient of the 2024 MAP Awards for High Performance in Revenue Cycle, sponsored by the Healthcare Financial Management Association (“HFMA”). In partnership with industry-leading revenue cycle company Ensemble Health Partners (“Ensemble”), ThedaCare was recognized for meeting industry-standard revenue cycle benchmarks and implementing the patient-centered recommendations and best practices embodied in HFMA’s Healthcare Dollars & Sense® initiatives and achieve outstanding patient satisfaction.

This is the fourth year in a row ThedaCare has been named a MAP Award for High Performance in Revenue Cycle Winner.

“This recognition from HFMA closely aligns with ThedaCare’s mission to improve the health and well-being of the communities we serve, empowering individuals to live their unique, best lives,” said Will Flett, MBA, CHFP, chief financial officer with ThedaCare. “Our system is dedicated to protecting and providing access to comprehensive care, and improving patient experience through responsible financial performance.”

Flett also added that ThedaCare is committed to advancing overall community health, while lowering the total cost of care.

Ensemble, the industry leader in revenue cycle management, has served as ThedaCare’s end-to-end revenue cycle outsourcing partner since 2019. The partnership drives financial performance in support of exceptional patient care.

Created by and for healthcare leaders, HFMA’s MAP initiative sets the standard for revenue cycle excellence in the healthcare industry. MAP is a comprehensive strategy that allows organizations to measure revenue cycle performance using the industry-standard MAP Keys; apply evidence-based strategies for improvement; and perform to the highest standards to improve financial results and patient satisfaction.  

“Through recognitions such as the MAP Awards for High Performance in Revenue Cycle, it allows our system to monitor progress, growth and opportunities to continue meeting the needs of our communities,” said Flett. “Our exceptional team members, physicians and clinicians make all of this possible, and we are grateful for their commitment to improving the health and well-being of our communities.”

Award recipients are acknowledged as industry leaders and share proven strategies with their colleagues. The award was formally presented to ThedaCareon June 24 during the HFMA Annual Conference in Las Vegas, NV.

About Ensemble Health Partners

Ensemble Health Partners is a full-service revenue cycle management company, delivering holistic financial health for hundreds of healthcare organizations across the country. Through a combination of 10,000+ certified revenue cycle operators, data-rich intelligence and AI-infused decisioning, Ensemble helps healthcare organizations sustain best-practice revenue cycle operations and maximize their current technology, so providers can focus on delivering exceptional care in their communities. For more information, visit

About ThedaCare

For nearly 115 years, ThedaCare® has been improving the health and well-being of the communities it serves in Northeast and Central Wisconsin. The organization delivers care to more than 650,000 residents in 17 counties, and employs approximately 7,000 providers and team members at 180 points of care, including eight hospitals. As an organization committed to being a leader in Population Health, team members are dedicated to empowering people to live their unique, best lives. ThedaCare is a not-for-profit health system with a level II trauma center, comprehensive cancer treatment, stroke and cardiac programs, as well as primary care. ThedaCare also partners with communities to understand needs, find solutions together, and encourage health awareness and action. In 2024, ThedaCare and Froedtert Health combined to form one system to strengthen local health care and provide high-quality services for treatment and prevention in a coordinated manner.

For more information, visit or follow ThedaCare on social media. Members of the media should call Cassandra Wallace, Public and Media Relations Consultant at 920.442.0328 or the ThedaCare Regional Medical Center-Neenah switchboard at 920.729.3100 and ask for the marketing person on call.