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Cellcom Outage Impacting ThedaCare Locations

At ThedaCare, our first priority is protecting the health and well-being of our patients, team members, visitors and communities we serve.

Like many others in the area, we are experiencing an impact to communication and phone services due to the ongoing Cellcom outage.

In some cases, ThedaCare has created alternative phone numbers for our campuses:
ThedaCare Medical Center-Shawano: 920-454-3998
ThedaCare Physicians-Shawano: 920-454-1022

If you are impacted by the outage and cannot make outgoing calls, and need to check health messages or test results, please use MyChart.

Thank you for your patience as we work through the outage. We will provide updates on the situation as they become available.

News & Events: COVID-19

For media inquiries, please call Cassandra Wallace, Public and Media Relations Consultant at 920.442.0328 or the ThedaCare Regional Medical Center-Neenah switchboard at 920.729.3100 and ask for the marketing person on call.