ThedaCare At Home Provided Medical Supplies, Peace of Mind
Colleen Moynihan of Appleton was excited about her parents’ visit in late May. “My parents were coming to visit me for the first time in 22 years,” said Moynihan, noting her parents were celebrating their 60th wedding anniversary. “It’s really exciting to have them. They had never seen my house. It was really nice that they could come.”
She wanted to make their visit an enjoyable one, which meant also preparing her home for their special needs. “Both are in their mid-80’s,” she noted. “My mother is unable to walk and do a lot of other things without assistance.”
Moynihan wasn’t sure what she needed or where to get supplies. She searched online and discovered ThedaCare At Home, Home Medical Equipment (HME)/Durable Medical Equipment (DME) in Appleton. “I was able to use their rental program to get the things I needed,” she said, noting she rented a wheelchair, a walker and a ramp. She also purchased from the store a bed rail, shower grab handles and shower seat.
Moynihan was grateful for the knowledge and support from ThedaCare At Home HME/DME. “They were really helpful,” she said, noting the staff “guided me and helped me figure out what I needed to buy and rent to make it a successful trip.”
Randy Lutz, manager at ThedaCare At Home, said the store “provides a wide range of adaptive and assistive products to keep individuals safe and in their home.”
The Durable Medical Equipment Specialist team was dedicated to providing the equipment Moynihan’s parents needed to be safe and comfortable during their visit. “This is what sets ThedaCare At Home apart from other places that just sell home medical products,” said Lutz. “The ThedaCare At Home DME specialist truly asks lots of questions to help understand the needs of the individual and then match those needs with the right products. Once the product needs are identified, the Durable Medical Equipment specialist measures, fits, assembles and trains on the safe use and care of the products. Our goal by doing all of this is to provide an exceptional customer experience for the individual seeking out our products and services.”
Moynihan’s parents, who are from the Jersey Shore area, stayed for four days. They also brought along a caretaker. Being equipped and ready allowed everyone to relax and enjoy the time together. “It relieved a lot of stress of ‘Oh, no, what I am going to do,’” she said. “It let us focus on having a happy 60th wedding anniversary for my parents.”
For more than 100 years, ThedaCare has been committed to finding a better way to deliver serious and complex healthcare to patients throughout Northeast Wisconsin. The organization serves over 200,000 patients annually and employs 6,700 healthcare professionals throughout the region. ThedaCare has seven hospitals located in Appleton, Neenah, Berlin, Waupaca, Shawano, New London and Wild Rose as well as 31 clinics in nine counties. ThedaCare is the first in Wisconsin to be a Mayo Clinic Care Network Member, giving our specialists the ability to consult with Mayo Clinic experts on a patient’s care. ThedaCare is a non-profit healthcare organization with a level II trauma center, comprehensive cancer treatment, stroke and cardiac programs as well as a foundation dedicated to community service. For more information, visit www.thedacare.org or follow ThedaCare on Facebook and Twitter.