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ThedaCare Regional Medical Center-Neenah
March 11, 2024

Isolation and Masking Guidelines Updated at ThedaCare Facilities

Health System Continues to Monitor and Adjust Safety Measures

As part of ThedaCare’s commitment to protecting patients, team members and communities from the spread of illness, the organization has implemented and adjusted several safety measures.

At this time, ThedaCare is updating isolation and masking guidelines at all facilities. The goal of these guidelines is to provide a safe, healing environment.

Guidelines for Isolation

Guidelines for visiting a patient in isolation, including those being treated for COVID-19, include:

  • Limit of two visitors at the same time.
  • Visitors should go directly to the patient’s room and remain in the room during the visit, except to use the public restroom.
  • For everyone’s safety, visitors should wear personal protective equipment (PPE) including masks and follow all instructions provided.

ThedaCare understands the importance of keeping patients connected with their loved ones while receiving care. To stay connected, patients and families are encouraged to use phone or video chat with anyone who is unable to visit.

Face Masks

Masking continues to be optional for patients, visitors and staff, except if you have fever, sore throat, runny nose or cough. If you choose, you are welcome to continue to wear a mask if symptom free and request that your care team also remain masked while caring for you.

Some areas, such as cancer care units, may have their own masking policies. ThedaCare would ask that you follow any unit-specific policies regarding masking. Please ask a member of your care team if you have questions.