Quality, Best Nurses, Best Doctors and Image Cited as Reasons
Local residents named the two ThedaCare Fox Cities hospitals as the best in the area for the 15th year in a row.
ThedaCare Regional Medical Center-Appleton and ThedaCare Regional Medical Center-Neenah received the 2016-17 Consumer Choice Awards from the National Research Corporation. Both hospitals were named first in the Appleton market while ThedaCare Regional Medical Center-Neenah also won in the Neenah-Oshkosh market. The annual award identifies hospitals across the country that consumers choose as having the highest quality and image. The winners are determined by consumer perceptions on multiple quality and image ratings collected in the company’s Market Insights survey, the largest online consumer healthcare survey in the country.
“The Consumer Choice Award means so much since it comes from the community – the patients we serve, the businesses and organizations who we partner with,” said Brian Burmeister, senior vice president of ThedaCare Medical Centers. “It means even more because this honor recognizes the doctors and nurses who help provide high-quality care. We want to not only provide patients with the best possible care, but also peace of mind about the decisions being made. This award shows our patients trust us and what we’re doing each and every day.”
Consumer Choice Award winners like the ThedaCare Appleton and Neenah hospitals received the highest ratings from consumers in four areas:
- Overall quality
- Best doctors
- Best nurses
- Overall image and reputation
National Research Corporation began awarding the Consumer Choice Awards in 1995. “For each of the past 21 years, winning hospitals have provided outstanding experiences that have transcended their four walls to drive consumer preference, trust and loyalty in their markets. We are honored to congratulate this year’s winners on a job well done,” said Brian Wynne, the general manager for Market Insights at the National Research Corporation.
Burmeister said the Consumer Choice Awards belong to all ThedaCare staff and providers along with the independent physicians who partner with the Appleton-based health system since it’s their hard work that consumers are honoring.
“The employees and physicians work directly with patients and it is those interactions that are being honored,” he said. “We could not win this award without our great doctors, nurses and other staff members.”
Winners are determined by consumer perceptions on multiple quality and image ratings collected in the company’s Market Insights survey, the largest online consumer healthcare survey in the country. National Research surveys more than 300,000 households in the contiguous 48 states and the District of Columbia. Hospitals named by consumers are analyzed and ranked based on Core Based Statistical Areas defined by the U.S. Census Bureau, with winning facilities being ranked the highest.
About ThedaCare:
For more than 100 years, ThedaCare™ has been committed to finding a better way to deliver serious and complex healthcare to patients throughout Northeast Wisconsin. The organization serves over 200,000 patients annually and employs more than 6,800 healthcare professionals throughout the region. ThedaCare has seven hospitals located in Appleton, Neenah, Berlin, Waupaca, Shawano, New London and Wild Rose as well as 34 clinics in nine counties. ThedaCare is the first in Wisconsin to be a Mayo Clinic Care Network Member, giving our specialists the ability to consult with Mayo Clinic experts on a patient’s care. ThedaCare is a non-profit healthcare organization with a level II trauma center, comprehensive cancer treatment, stroke and cardiac programs as well as a foundation dedicated to community service. The ThedaCare Regional Cancer Center opened in February. For more information, visit www.thedacare.org or follow ThedaCare on Facebook and Twitter.
About National Research Corporation:
For 35 years, National Research Corporation (NASDAQ: NRCIA and NRCIB) has been at the forefront of patient-centered care. Today, the company’s focus on empowering customer-centric healthcare across the continuum extends patient-centered care to incorporate families, communities, employees, senior housing residents and other stakeholders. National Research is dedicated to representing the true voice of patients and other healthcare stakeholders. This integration of cross-continuum metrics and analytics uncovers insights for effective performance improvement, quality measurement, care transitions and many other factors that impact population health management. For more information, call 800.388.4264, write to info@nationalresearch.com or visit www.nationalresearch.com.
