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doctor with COVID-19 patient
May 26, 2022

ThedaCare Updating Visitor Restrictions

No Age Restriction While Continuing Precautions to Protect Patients, Team Members and Communities

For more than two years, ThedaCare has maintained heightened visitor restrictions across the health system to continue caring for our communities throughout the COVID-19 pandemic, while minimizing the potential for exposure to the virus.  

Due to a decline of COVID-19 cases in our communities, ThedaCare is now in a position to allow additional visitor options throughout the system. Non-COVID patients will be permitted to have two essential visitors, with no age restrictions, at a time during normal visiting hours.  

Screeners will continue to be present at all ThedaCare hospitals, checking patients, visitors and team members upon entrance. Masks will be required by all team members, patients and visitors in any public setting on ThedaCare campuses. This includes hallways, cafeterias, elevators, waiting rooms and all clinical areas. If you do not have a mask, one will be provided.  

Restrictions remain in place at ThedaCare hospitals and clinics. Visitor restrictions and screening guidelines will continue to be assessed on a regular basis.

Additional restrictions include:

  • No visitors for COVID-positive patients, except limited, approved, pre-arranged visitation for end of life. Those situations will be pre-arranged through care teams. 
  • Non-COVID patients may have two visitors at a time during normal visiting hours.  
  • Visitors must remain masked at all times, and stay in the patient’s room. If there are more than two visitors present, additional visitors will be asked to leave.  
  • Two parents/guardians are allowed to accompany a minor, or a patient with a medical need (intellectual and/or developmental disability, cognitive impairment or limited mobility). 
  • Adult patients who need care may enter with their children if childcare cannot be arranged. Children over the age of two must be masked at all times. 
  • All visitors to Cancer Care or Outpatient Infusion centers must be 12 years or older, unless an exception has been granted in advance of the appointment. Visitors under the age of 18 must be accompanied by an adult. 
  • ThedaCare long-term care facilities will continue to follow previously communicated visitor guidelines. 
  • Please do not visit, or accompany patients, if you are experiencing common COVID-19 symptoms, including: Fever, chills, cough, shortness of breath, headache, sore throat, nasal congestion, runny nose, etc. Call your primary care provider to direct you to appropriate care.  
  • Visitors who are exhibiting symptoms of COVID-19, or do not comply with masking guidelines, will be asked to leave. 

For more information about COVID-19, vaccines, testing, visitor restrictions and other important news and updates, please visit

About ThedaCare

For more than 110 years, ThedaCare® has been committed to improving the health and well-being of the communities it serves in Northeast and Central Wisconsin. The organization delivers care to more than 600,000 residents in 17 counties and employs approximately 7,000 health care professionals. ThedaCare has 180 points of care, including seven hospitals. As an organization committed to being a leader in Population Health, team members are dedicated to empowering people to live their unique best lives. ThedaCare also partners with communities to understand needs, finding solutions together, and encouraging health awareness and action. ThedaCare is the first in Wisconsin to be a Mayo Clinic Care Network Member, giving specialists the ability to consult with Mayo Clinic experts on a patient’s care. ThedaCare is a not-for-profit health system with a level II trauma center, comprehensive cancer treatment, stroke and cardiac programs, as well as primary care. 

For more information, visit or follow ThedaCare on social media. Members of the media should call Cassandra Wallace, Public and Media Relations Consultant at 920.442.0328 or the ThedaCare Regional Medical Center-Neenah switchboard at 920.729.3100 and ask for the marketing person on call.